Privacy Policy
At LS Living, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following types of personal information:
- Identifiers: Name, email address, phone number, shipping/billing address, and account credentials.
- Payment Information: Credit card or payment method details (processed securely via third-party services).
- Commercial Information: Purchase history and shopping preferences.
- Internet Activity: IP address, browser type, pages visited, and cookies.
- Geolocation Data: General location derived from your IP address.
- User-Generated Content: Product reviews, inquiries, or survey responses.
2. How We Use Your Information
We use your information for purposes including:
- Processing orders and payments
- Delivering products and services
- Communicating with you about your orders, promotions, and updates
- Providing customer support
- Enhancing and personalizing your shopping experience
- Complying with legal obligations
- Preventing fraud and ensuring security
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:
- Performance of a contract (e.g., fulfilling your order)
- Legal obligation (e.g., tax or fraud laws)
- Legitimate interests (e.g., improving services)
- Consent (e.g., sending marketing emails—you may withdraw at any time)
4. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers who help us operate the website, process payments, deliver orders, or provide marketing/analytics services.
- Regulatory or Legal Authorities when required by law.
- Business Partners in case of a merger, acquisition, or similar corporate transaction.
- Consent (e.g., sending marketing emails—you may withdraw at any time)
All third-party partners are required to safeguard your data.
5. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Erase your data ("Right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Under CCPA, California residents have the right to:
Under GDPR, you have the right to:
- Know what personal data we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale of personal data (Note: LS Living does not sell personal data)
- Not be discriminated against for exercising these rights
6. Cookies and Tracking
UnWe use cookies and similar technologies to:
- Remember your preferences
- Provide personalized content and ads
- Analyze site performance
You can manage cookie settings through your browser or visit our [Cookie Policy] for more information.
7. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax purposes or dispute resolution).
8. International Data Transfers
If you are located outside of the country where our servers are based, your information may be transferred and processed across borders. We use safeguards such as Standard Contractual Clauses for international transfers under GDPR.
9. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13 (or 16 in certain jurisdictions). If we learn that a child has provided us with personal data, we will delete it.
11. Changes to This Policy
We may revise this policy from time to time. The most current version will always be available on our website. We encourage you to review it regularly.